The Vault Ikon mk2 49 key midi controller sent by Bajao was faulty with weak built quality. Its keys are not working hence returned by reverse pickup @BLUEDART. I am awaiting the refund of the emi I have paid via snapmint.
Hi Anupam,
We truly apologize for the inconvenience caused. As per your discussion with our executive, Mr. Aditya, we will be repairing your keyboard under the standard warranty just because it was informed after 7days and will sending it back to you.
Thank you for your patience during this process. We will share the tracking details with you once the item is shipped from our end.
If you have any further questions or need assistance, feel free to reach out.
The Vault Ikon mk2 49 key midi controller sent by Bajao was faulty with weak built quality. Its keys are not working hence returned by reverse pickup @BLUEDART. I am awaiting the refund of the emi I have paid via snapmint.
Hi Anupam,
We truly apologize for the inconvenience caused. As per your discussion with our executive, Mr. Aditya, we will be repairing your keyboard under the standard warranty just because it was informed after 7days and will sending it back to you.
Thank you for your patience during this process. We will share the tracking details with you once the item is shipped from our end.
If you have any further questions or need assistance, feel free to reach out.