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Ankur Baruah
I ordered a tube amp from Bajaao..they gave me a super discount of 7000 bucks, besides the 2000 bucks discount already mentioned on their website..a total of 9 thousand bucks! Cool! Then my amp arrived, but I noticed that one of the power tubes was malfunctioning...must have gotten bumped hard during transit or something. That, obviously isn't Bajaao's fault, cause they had packed it extremely well as usual. I contacted them and provided the serial number of the amp and asked them for a replacement tube..they replied they'll look into it and contact the amp makers. A couple of weeks later Bajaao emails me saying they will send me a brand new replacement tube FREE OF CHARGE!!! That is awesome! These guys are thorough professionals and its been a pleasure to contact their customer care and support.. Thanks Bajaao. You are the best in India and my trust in your company is ever stronger now! Happy new year!...

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