The service provided by the bajaao.com is very disappointing. I ordered the acoustic guitar pack instead only the guitar was delivered and rest all accessories were missing. Its been 10 days since the I lodged the complain but no action has been taken so far. I hope the matter will be solved soon, otherwise I don���t recommend to buy guitar from here. As far as the guitar is concerned, it is a nice guitar for beginners with good finish and sound.